2010年度总结

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[不指定 2011/01/11 15:35 | by wangqin ]
首先衷心的感谢各位同仁一年来对个人工作的支持、配合、帮忙与提醒,同时也衷心的感谢各级行政部、人力部、销售部、物流部、对我的支持与配合。谢谢大家!

过去一年流逝的光景让我深思、令人回味。在这一年里从助理的位置升为店长之后,我才认识到角色的升级并不是如此的简单。期间种种难忘的不同场景仍然清晰的脑海里旋转,所幸有了大家的帮助,让我觉得不再孤单、这个冬天不太冷,当然收获也颇多。

在这一年里,让我感受最深的就是这三点,

第一、冲突管理。很多人都是从店长过来的,在工作中经常会遇到上级的压力、下级的不满、同事的竞争,尤其是在快鱼这个超速发展的平台,时不时的会发生的各种冲突,那怎么样才能攻破这矛盾冲突的重重堡垒,在工作中游刃有余呢?而这些冲突产生的原因,无非是繁重的压力、不良的沟通、欲望的驱使等等,许多时候,我也一直在实践中找经验,向领导请教,看下相关的书籍,找出冲突的根源,把握其关键,接下来在遇到此类事情就显得没有那么复杂,变得有条不紊起来。

第二、团队建设。在团队管理这一块随时都要做好各方面的准备,这一年里经常遇到的就是团队凝聚力出现挑战的时候,换做以往的角色认为这个问题很简单,但是作为店铺的最高负责人就必须得马上找出问题的根源,及时去解决。先民主后集中,决策前听意见,决策后全力执行,遇到困难及时反馈;上下级相互激励,同事间相互激励;(我也想过做一天和尚撞一天钟算了),但是受强烈的责任心驱使,面对领导的信任,我只好立即打消“飘浮“的念头,去扎扎实实办事。紧要关头不放弃、绝望就会变成希望,我们想要放弃的每一秒钟都是希望。(团结   专业、执行、激励、分享。)
团结------彼此尊重、信任、对事不对人;
专业------素质职业化和知识专业化;
执行------先民主后集中,决策前听意见,决策后全力执行,遇到困难及时反馈;
激励------上下级相互激励,同事间相互激励;
分享------知识、经验、教训、信息的分享

第三、员工要想在自己所从事的职业上谋求发展,我们作为店长要帮助他们有意识地订立职业发展计划,而公司为了使员工适应企业发展计划,也特别重视对员工的职业管理。

2011展望
随着公司规模的不断壮大、市场格局的深化稳定和产品技术含量的节节提升、快鱼的无限机遇、广阔前景就在
您面前,您还在等什么?赶快加入抢钱吧!

勤奋的人像砖石一样 值得让人珍惜,于大家共勉!谢谢!

快鱼连锁 | 评论(722) | 引用(0) | 阅读(22548)
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2012/02/23 00:29
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2012/02/22 21:24
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2012/02/22 21:22
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2012/02/22 20:26
The afternoon ,louboutin
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on the table feet

of feet
the feet
open white like What kind of flower
symmetrical posture
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uxjyrssa Email Homepage
2012/02/22 20:25
The afternoon ,louboutin
suction on a the cigar
review
on the table feet

of feet
the feet
open white like What kind of flower
symmetrical posture
challenge cigar
uxjyrssa Email Homepage
2012/02/22 20:24
The afternoon ,louboutin
suction on a the cigar
review
on the table feet

of feet
the feet
open white like What kind of flower
symmetrical posture
challenge cigar
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2012/02/22 20:05
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